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Understanding and Implementing Quality: Frameworks, Techniques and Cases
by (Editor: Jiju Antony) (Editor: David Preece)
Product Group: Book
Publisher: Routledge (2001-12-13)
ISBN: 0415222729
EAN: 9780415222723
Dewy Decimal #: 658.4013
Paperback: 224 pages
Edition: 1
SKU: B945-1289
Condition: New
Comments: New & Shrinkwrapped. In stock - Immediate despatch from an efficient and professional leading British bookselling firm.
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Customer Reviews
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A well researched book
Rating  (4)
Date: 2002-02-21
1 out of 1 customers found this reveiw helpful
Understanding, Managing and Implementing Quality is an excellent reference book that should find place on managers as well as academicians desk. This book comprehensively deals with most of the quality issues through well-developed frameworks and applications. A clear and focused approach takes through the topics that are explained in a simple, unambiguous (jargon free!) terms. The case studies are well researched and well presented. Research students working with quality related issues would also find this book very useful.
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